Refund policy
RETURN & REFUND POLICY
Last Updated: June 2026
At Savage Enterprises, customer satisfaction is important to us. Because many of our products are shipped directly from third-party fulfillment partners, we generally do not require customers to return products for standard refund requests.
NO CHANGE-OF-MIND RETURNS
We do not accept returns or exchanges for:
• Change of mind • Incorrect size selected by the customer • Accidental purchases • Orders no longer wanted • Products delayed within normal shipping estimates
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
If your item arrives damaged, defective, or significantly different from what was ordered, please contact us within 14 days of delivery.
To process your request, we may require:
• Your order number • A description of the issue • Clear photographs showing the problem
Upon verification, we may provide one of the following remedies:
• Replacement item • Store credit • Full refund • Partial refund
LOST PACKAGES
If tracking shows no movement for an extended period or a package appears lost, please contact us.
We will investigate the issue with the shipping carrier and fulfillment partner and determine an appropriate resolution.
REFUNDS
Approved refunds will be issued to the original payment method used during checkout.
Refund processing times vary by financial institution but generally appear within 5–10 business days after approval.
CHARGEBACKS
Customers agree to contact Savage Enterprises before initiating a chargeback with their payment provider so that we may attempt to resolve any issues directly.
LIMITATION
Savage Enterprises reserves the right to deny refund requests that appear fraudulent, abusive, or unsupported by sufficient evidence.
CONTACT US
For any questions regarding your order, please contact:
Email: support.savageenterprises@gmail.com
Business Name: Savage Enterprises
We are committed to providing fair and reasonable resolutions for legitimate customer concerns.